The Desktop Technical Support: Request a new email account

DGS Web Hosting Support

Request a new login account.

If you have a hosted web account with DGS, you may modify or add new users here.

Choose a unique login, or USER name. User names are up to 16 characters and consist of alphabetic characters or digits, however they must start with an alphabetic character. Do not use punctuation and exclamation characters or names beginning with a number.

Good: josephpd@edmunds.com
Bad: 10!user@edmunds.com

Unfortunately, many common login names, such as “sales,” “info,” and “webmaster” or names like “andy,” “michael” or “sarah,” may be reserved or in use, so try to think of an uncommon word or number-letter combination. You can also use a combination of your initials and first or last names, such as saraht or jmonroe, or add a period between names, like james.patterson. If your selection is unavailable, we may ask you to supply an alternative name.

Next, choose a password that you can remember. For security reasons you must use a password that is between 7 and 16 characters in length and that has at least one non-alphabetic character and one CAPITAL letter. Choose a password that is easy to remember, so it does not have to be written down. Don’t forget to confirm your password value using the provided field. Also write this information down and save separately in case you need it again.

Please...do yourself a favor. Save yourself the embarrassment of a curt reply from our support staff. If you aren’t a client with us, don’t waste your time requesting an email address.

Press SEND when you have finished filling this out. Please complete all fields.

I am requesting the following action:	Add new User Change Password Remove existing User Add FTP permissions
I am requesting this action as the...	Administrator/manager User
Your full name, if you are not the User:
New/existing User’s full name, i.e., Renee Jones:
User’s domain name, i.e., edmunds.com:
Requested/existing User name, i.e., renee: (for adding FTP access, request a NEW User name!)	Note: lower case only
Requested Password:	16 characters max.
Retype Requested Password:
Do you require FTP access (to upload files)?	Yes No
If YES, which FTP Directory (domain) will you need to access?
Existing email account where we may send you a confirmation of this new account:

Click once on the SEND button. We will enable your email address and contact you with a confirmation within 24 hours.

If you’d like detailed instructions on setting up your email account on your computer, click here to read a walk-through.


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